How may we assist you?

First Aid

Our online shop is handled by the 3rd party eCommerce provider "ShareIt/DigitalRiver" who receives payment and sends the license key(s) for your online purchases.

You have received your license with the delivery email coming from "DigitalRiver/MyCommerce/ShareIt". Please browse your email inbox for any of these sender names.

If you cannot retrieve the delivery mail from your email inbox:
  1. Visit the ShareIt customers login
  2. Adjust the web page language in the upper left, if necessary.
  3. Click the button "My Account" and log into your ShareIt.
  4. You can retrieve your purchase information.

If you lost the Login information, click the "Request Login/Password" link near the user/password input boxes.

Please check the trouble-shooting section in the documentation.

ShareMouse should run as smooth as you can see in our demonstration video - We use regular off-the-shelf hardware.

Please check our performance optimizing tips in the manual.

Please check the product documentation with solutions to restore the mouse pointer on Windows 10.